DestinyIssues

=Destiny Issues=

Follett Contact Info
1-800-722-7424 HZN Follett Customer # = 4802954 PLE Follett Customer # = 4801844

Follett Shelf
888-511-5114 opt. 7 customer service 877-873-2764 - tech support

Not scanning all barcodes Programming Scanning Sheet search for 3800 look for interleaved 2 of 5 programming sheet. Destiny Help Greg - 2nd call Try the Enable ISBN one.
 * Scanner Issues **

Must be done in this order 1. Unplug USB 2. Unplug electrical 3. Take scanner off base 4. Wait at least a minute 5. Plug in USB 6. Plug in electrical 7. Put scanner on base. 8 Viola - should scan!
 * Cordless not working **

8.12.11 Rick

Email:
Set up at district level SMTP settings at district level - settings tab Can communicate with mail server. Patron must have email in record.

Service # 12848676 Tim == Hidden Materials == T o allow a patron type to see the material: Back Office Access Level Teacher (or whichever level you need to see it) Library Catalog Search Access See local hidden materials & See off-site hidden materials (near bottom of section) probably need to do this in every schoool.